Consumer goods & Retail
Industry challenges
Players in the consumer goods and services industry face disruptive challenges on all fronts, which makes today the right time to rethink their strategies and implement innovative and transformative solutions:
- Consumer tastes and buying habits are rapidly changing: Growing environmental and social concerns have shoppers focus on value
- Customers expect targeted and convenient distribution strategies accessible online or via their smart phones
- Enabling technologies will shape the user experience and shift the shopping experience towards customizable products that can be shopped online
- Commodity prices are becoming increasingly volatile and concentrated in the hands of fewer and larger suppliers requiring retailers to rethink their supply chain management strategies
- Pressing external macroeconomic factors include hanging tax regimes in key markets and the blossoming reemergence of trade protectionism