Case Study
Operational baselining and cost standards development in energy retail
Client situation
A leading U.S. energy retailer identified major potentials for operational cost savings across all of its business lines and desired to understand its own baseline performance compared to the overarching industry standards
Project approach
SDI developed a detailed framework for activity-based apples-to-apples comparisons of client’s cost structure to established industry standards and identified significant cost saving potentials for each activity group
Outcome
By using SDI’s tried and tested Baselining and Cost Standards approach the client was able to identify major cost saving opportunities with clear and focused implication plans on adjusting spend and FTE count across the entire organization